N-6-25 First Subang Jln SS15/4G,

47500, Subang Jaya, Selangor. Malaysia

68, Circular Road, #02-01

Singapore

N-6-25 First Subang Jln SS15/4G,

47500, Subang Jaya, Selangor. Malaysia

68, Circular Road, #02-01

Singapore

DIGITAL TRANSFORMATION

Digital transformation is essential for any business looking to grow and stay ahead of the competition in today’s market. Your customers have higher expectations and demand a more seamless digital experience than ever before.

MediaCraft can help you transform your business seamlessly. MediaCraft has an extensive library of digital templates, frameworks, and connectors which enable our clients to fast-track the digital transformation process. Whether you are looking for consumer-facing solutions, operational IoT (Internet of Things) and workflow, Big Data insights, back-office solutions or 3rd party integration, MediaCraft has the expertise and tried and tested solutions for you.

Many of our customers have realized that through digital transformation, data security was one of the biggest benefits, i.e. digitalizing your processes can help to secure and govern data. Customer data is more sensitive now than ever. Digital transformation helps to control who can see what data, and which step of the process, ensuring you have full control over the security and access of data at all times.

PAVE THE WAY FOR BIG DATA ANALYTICS

Digital transformation has paved the way for big data analytics to provide enterprises with real-time information and greater visibility and insights into its operations, especially the performance of its people and assets.

Every big data project starts with data collection. Therefore, if you are looking for Big Data insights, Digital transformation is essential. If Big Data is not at the forefront of your digital transformation, it’s a significant incentive for doing so.

Through digital transformation, capture data at every step of your business operations and gain valuable insights and create KPIs and other automated analytics.

Learn more about your customers, products, and services by profiling and analyzing buying patterns and trends.

INCREASES AGILITY AND INNOVATION

Digitalization provides agility and empowers innovation. This lays the foundation for continuous improvement programs, which is critical in today’s environment to stay ahead of the competition.

Digital culture develops employees’ creativity and thereby leads to innovation.

A digital environment encourages continuous learning amongst the employees. Additionally, it keeps the employees motivated and agile at all times.

MediaCraft can support your digital transformation journey with our highly qualified and experienced team guiding you through each step of the process.

MAKES YOUR COMPANY MORE PROFITABLE

Through digitalization brings automation, which in turn results in efficiency gains. This can reduce operational costs significantly, increasing your bottom line.

Digital transformation, in many cases, affects other aspects of your business positively, e.g. improving customer experiences and engagement leads to customer loyalty.

Digital transformation can open the door for new sales channels and markets.

With MediaCraft’s extensive library of digital templates, frameworks, and connectors we can deliver your digital transformation strategy with a quick return on investment, providing you with a platform that not only delivers on the cost efficiency but also helps you grow your business.

DELIVERS A BETTER CUSTOMER EXPERIENCE

All your customers use digital technology in their daily lives, and user experience is an expectation, not a value add service.

Therefore, your customers will expect a similar user experience with your business touchpoints, as when using digital services like search engines, social media, online banking services, food delivery services, and e-hailing services.

This expectation has grown into the workspace, hence digital savvy business users expect the same user experience with suppliers and partners.

MediaCraft has a specialist team of user experience engineers, ensuring that your digital transformation delivers maximum user experience and maximum impact. Our engineers are in constant touch with latest technology and trends to ensure that the transition for your customers from social or other digital platforms, to your online business is as seamless as possible.

IMPROVED REACH

Digitalization makes it possible to offer products and services online which creates an opportunity to reach new digital customers.

Once customers can find your products or services online, then your growth is no longer limited to physical geography, new customers can be reached globally through tactical digital marketing.

Digital presence can generate new opportunities through multiple channels, e.g. direct to the customer, or through online business affiliates and partners.

MediaCrafts library of data connectors, opens up new possibilities and new channels of business.